Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: June 19, 2025
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This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

1. Overview

MyCrimeArea.tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MyCrimeArea.tech when you use our website and services (collectively, the "Service").

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the UK and Ireland. This policy explains your rights and how we protect your personal data.

2. Information We Collect

2.1 Personal Information You Provide

Account Information
  • Email address (required for account creation)
  • Password (encrypted and stored securely)
  • Username or display name
Location Data
  • Address information you provide for alerts
  • Geographic coordinates (when you report incidents)
  • Location preferences for notifications
Content You Submit
  • Crime reports and incident descriptions
  • Comments and feedback
  • Photos or media you upload (if applicable)
Payment Information
  • Billing information for subscriptions
  • Payment method details (processed securely by third-party providers)

2.2 Information We Collect Automatically

Usage Data: Information about how you use our Service, including pages visited, features used, and time spent on the platform.
Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
Log Data: Server logs that include information such as your web request, IP address, browser type, and the date and time of your request.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and store certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision: To provide, maintain, and improve our services, including processing your crime reports and sending location-based alerts.
Account Management: To create and manage your account, authenticate your identity, and provide customer support.
Communications: To send you service-related notifications, updates, security alerts, and administrative messages.
Safety and Security: To monitor for suspicious activity, prevent fraud, and ensure the safety and security of our platform.
Analytics and Improvement: To analyze usage patterns, improve our services, and develop new features.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption: We use industry-standard encryption to protect data in transit and at rest.
Access Controls: We limit access to personal information to authorized personnel only.
Secure Infrastructure: Our servers are hosted in secure facilities with appropriate physical and network security measures.
Regular Updates: We regularly update our security practices and conduct security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained while your account is active and for a reasonable period after account closure.
Crime Reports: May be retained indefinitely for community safety purposes, but anonymized when possible.
Payment Information: Retained as required for tax and accounting purposes, typically 7 years.
Usage Data: Typically retained for 2 years for analytics purposes.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right of Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right of Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can request that we limit how we use your personal data.
Right to Data Portability: You can request a copy of your data in a machine-readable format.
Right to Object: You can object to certain types of processing of your personal data.

To exercise any of these rights, please contact us at privacy@mycrimearea.tech. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service:

Essential Cookies

Required for the basic functionality of our Service, including authentication and security features.

Duration: Session/Persistent
Analytics Cookies

Help us understand how visitors interact with our Service by collecting and reporting information anonymously.

Duration: Up to 2 years
Preference Cookies

Remember your preferences and settings to provide a personalized experience.

Duration: Up to 1 year

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

9. Third-Party Services

Our Service may integrate with third-party services. These services have their own privacy policies:

Payment Processors: We use secure third-party payment processors to handle subscription payments. Your payment information is processed according to their privacy policies.
Analytics Providers: We may use analytics services to help understand usage of our Service. These services may collect information sent by your browser.
Email Services: We use third-party email services to send notifications and communications. Your email address is processed according to their privacy policies.

10. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Safeguards We Implement:
  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions where data is transferred to countries with adequate protection
  • Additional security measures and encryption for international transfers

11. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

How We'll Notify You:
  • Email notification for significant changes
  • In-app notification when you next use the Service
  • Prominent notice on our website

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Questions: privacy@mycrimearea.tech
General Support: support@mycrimearea.tech
Contact Form: Contact Us
Data Protection Officer: dpo@mycrimearea.tech

We aim to respond to all privacy-related inquiries within 30 days.